AI assistants can give you a strong first draft in seconds. They can also leak private information, invent facts, and produce work that is wrong for your reader. This course builds the habits that prevent all three, one real workplace task at a time.

What you will learn

AI at Work: Safe First Use
Prompting Fundamentals
Refining and Iterating Output
AI for Workplace Writing
Summarizing Meetings and Documents
Research You Can Trust
Cited Web Research with Perplexity
Working from Your Own Sources with Gemini Notebook
Drafting a Presentation with Gamma
Microsoft 365 Copilot in Everyday Apps
Supervising an AI Agent
Verify, Govern, and Build Your AI Routine

Course details

Level: Foundation
Length: 12 hours across 12 modules of 60 minutes, plus a Practice Exam and a Final Exam
Format: Self-paced online, with an optional instructor-led cohort
Prerequisites: None. Basic computer and email skills.
Course version: v4.0, September 2026. Every credential records the version it was assessed against.

How you are assessed

You pass by doing the skill and explaining it. You record your screen and your voice while you complete a real work task with an AI assistant, and you explain what you are doing and why as you go. What you do and what you say are scored as separate criteria.

A module is passed only when both are true: the knowledge test is at 80 percent or above, and every demonstration criterion is rated Demonstrated or Exemplary by a named human assessor. Neither result can make up for the other, and there is no overall module score.

Learners under 18 need written consent from a parent or guardian before they can submit a recorded demonstration.

Practical training in the human side of professional work.

AI Productivity Foundations