Communication, leadership, customer service, workplace conduct and the soft skills that make teams effective. Self-paced and instructor-led options.
Focused on running social media for a business rather than a personal account: choosing platforms that match the
A first step into English for the Canadian workplace. Builds everyday job-site and office vocabulary, listening skills for
Covers how a warehouse actually runs and how to work in one safely: receiving and put-away, storage systems
The core discipline of delivering work predictably: how projects, phases and stakeholders fit together, managing scope, schedule and
Moves from getting by to participating. Covers contributing in team meetings, writing clear workplace email and short written
The food safety knowledge required to work in a kitchen, cafeteria or food retail setting: how foodborne illness
An end-to-end introduction to digital marketing: how the channels fit together, defining an audience and sharpening positioning and
The transferable service skills that apply in retail, hospitality, call centres and front-desk roles: adopting a customer-experience mindset,
A practical grounding in workplace AI: what generative AI genuinely can and cannot do, how to write prompts
Practical personal finance for working in Canada: building a budget and understanding cash flow, how Canadian banking and
Prepares learners to work as a remote assistant or virtual support professional: understanding the role and its deliverables,
For learners ready to advance rather than simply participate: presenting and persuading an audience, negotiating and handling difficult