Emergency Response and Critical Incident | Verten Academy
SGE-101 · Silver · Intermediate
Emergency Response and Critical Incident
Run the first minutes of a critical incident on site.
Who it's for: Licensed security guards responsible for emergency response on site. Specialist level. Prerequisite: a valid security guard license where you work.
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After this course you can
Given an emergency, apply the site emergency framework and the RAIDE protocol in order.
Given an emergency, apply the site emergency framework and the RAIDE protocol in order.
Given a fire, carry out the correct response and evacuation.
Given an active-threat scenario, apply the correct response priorities.
Given an active-threat scenario, apply the correct response priorities.
Given an emergency in Ontario, apply the duties set by workplace safety law, the fire code, and the guard's legal limits.
How you pass
1Practice examScore 80% on the practice exam to unlock the final.
2Final examPass the final exam with 80% or higher.
3Recorded demonstrationRecord yourself doing the work. It is assessed with the assistance of AI, and a Verten assessor reviews on request.
4CertificateCertificate of Achievement, by assessed practical demonstration.
How recorded assessment works
Final exams include a recorded demonstration. You upload a recording of your screen and voice. AI services turn your speech into text and help rate it against the course rubric, and a Verten assessor reviews on request or by sample. We do not use facial recognition. Verten staff who run assessments can view it, and each view is logged. Recordings may be stored or processed outside Canada. We delete them 12 months after your result (6 months if you are under 18). You can withdraw consent at any time, and you can ask for an alternative assessment without giving a reason. Learners under 18 need a parent or guardian to consent.
Module 1: The Emergency Response Framework1.5 hours · 5 chapters
What you will be able to do11 min
Practice in your workbook26 min
Coached scenarios7 min
Knowledge test9 min
Readiness check and first minutes at Harlow Exchange27 min
Module 2: The RAIDE Protocol1.5 hours · 5 chapters
What you will be able to do9 min
Practice in your workbook22 min
Coached scenarios8 min
Knowledge test9 min
Two timed RAIDE scenarios at Linden Court Offices32 min
Module 3: Fire and Evacuation1.5 hours · 5 chapters
What you will be able to do11 min
Practice in your workbook27 min
Coached scenarios8 min
Knowledge test9 min
Alarm activation and evacuation at Brookline Annex37 min
Module 4: AED and First Response1.5 hours · 5 chapters
What you will be able to do10 min
Practice in your workbook22 min
Coached scenarios8 min
Your certificate
Certificate of Achievementby assessed practical demonstrationYour nameEmergency Response and Critical IncidentPractical demonstration assessed with the assistance of AI.Verten Academy
Sample
Employers verify it online
Every certificate has its own ID and a public page at academy.verten.ai/en/verify/ followed by that ID. An employer can open the link or scan the QR code on the certificate to confirm the course, your name and the date it was issued.
Run the first minutes of a critical incident on site. You apply the site emergency framework and the RAIDE protocol in order, respond to fire and run an evacuation, use an AED and give basic first response, respond to an active threat, and hand over command cleanly.
Important: This course is not Ontario security guard license training. It does not count toward the mandatory basic training, the licensing test, or the license, and it does not replace them.
Course details
Level: Specialist
Length: 12.5 hours across 7 modules, plus a Final Exam
Format: Blended: self-paced online lessons, then a live skills session (in person or by live video) where scored demonstrations are assessed with the assistance of AI
Prerequisites: A valid security guard license where you work.