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After this course you can
Given a site and a team, build a coverage schedule and assign tasks effectively.
Given a cleaned site, conduct a quality-control inspection and document findings.
Given a client and a service standard, manage the relationship and resolve a complaint.
Given a supervisor scenario, apply the correct safety, conduct, and reporting responsibility.
How you pass
1Practice examScore 80% on the practice exam to unlock the final.
2Final examPass the final exam with 80% or higher.
3Recorded demonstrationRecord yourself doing the work. It is assessed with the assistance of AI, and a Verten assessor reviews on request.
4CertificateCertificate of Achievement, by assessed practical demonstration.
How recorded assessment works
Final exams include a recorded demonstration. You upload a recording of your screen and voice. AI services turn your speech into text and help rate it against the course rubric, and a Verten assessor reviews on request or by sample. We do not use facial recognition. Verten staff who run assessments can view it, and each view is logged. Recordings may be stored or processed outside Canada. We delete them 12 months after your result (6 months if you are under 18). You can withdraw consent at any time, and you can ask for an alternative assessment without giving a reason. Learners under 18 need a parent or guardian to consent.
Module 1: The Supervisor Role and Responsibilities39 min · 3 chapters
Why this matters7 min
Knowledge test10 min
Skills demonstration22 min
Module 2: Team Scheduling and Assignment39 min · 3 chapters
Why this matters7 min
Knowledge test10 min
Skills demonstration22 min
Module 3: Quality Control and Inspection39 min · 3 chapters
Why this matters7 min
Knowledge test10 min
Skills demonstration22 min
Module 4: Site and Client Management39 min · 3 chapters
Why this matters7 min
Knowledge test10 min
Skills demonstration22 min
Module 5: Ontario Legal and Regulatory: Supervisor Duties and Scheduling Law40 min · 3 chapters
Why this matters8 min
Knowledge test10 min
Skills demonstration22 min
Practice Exam and Final Exam25 min · 2 chapters
Your certificate
Certificate of Achievementby assessed practical demonstrationYour nameJanitorial: Advanced (Supervisor)Practical demonstration assessed with the assistance of AI.Verten Academy
Sample
Employers verify it online
Every certificate has its own ID and a public page at academy.verten.ai/en/verify/ followed by that ID. An employer can open the link or scan the QR code on the certificate to confirm the course, your name and the date it was issued.
Your Certificate of Achievement is issued by Verten Corp. It shows what you demonstrated in this course. It is not a government license or an accredited qualification.
About this course
Step up from cleaner to supervisor. Build a team schedule that covers the site, run inspections that drive real improvement, handle client complaints so the contract stays, and carry the safety and reporting duties of a supervisor. You prove each skill with real work products and a recorded role-play.
Course details
Level: Level 3
Length: 4 hours across 5 modules, plus a Final Exam
Format: Blended. Self-paced mobile and desktop lessons. Demonstrations are recorded work products and role-plays. An employer-delivered cohort version uses the instructor guide as the facilitator guide.
Prerequisites: JAN-201, or a current supervisory assignment confirmed by an employer.