OAP-110 · Bronze · Beginner
New Staff Onboarding
Your first weeks at a new provider decide how quickly you become someone the team can rely on.
Who it's for: New hires
- Price
- $189 USD
- Length
- 5.6 hours
- Access
- 180 days
- Outcome
- Certificate of Achievement
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After this course you can
- Describe where your role sits in a family's service journey at an OAP provider, and name who to tell for each kind of concern.
- Build and work a First 30 Days plan that covers policies, privacy, safety, and documentation basics, with dates and sign-offs.
- Work with families and colleagues inside professional boundaries, using official channels, plain messages, and complete handoffs.
How you pass
- Practice examScore 80% on the practice exam to unlock the final.
- Final examPass the final exam with 80% or higher.
- Recorded demonstrationRecord yourself doing the work. It is assessed with the assistance of AI, and a Verten assessor reviews on request.
- CertificateCertificate of Achievement, by assessed practical demonstration.
How recorded assessment works
Final exams include a recorded demonstration. You upload a recording of your screen and voice. AI services turn your speech into text and help rate it against the course rubric, and a Verten assessor reviews on request or by sample. We do not use facial recognition. Verten staff who run assessments can view it, and each view is logged. Recordings may be stored or processed outside Canada. We delete them 12 months after your result (6 months if you are under 18). You can withdraw consent at any time, and you can ask for an alternative assessment without giving a reason. Learners under 18 need a parent or guardian to consent.
Details: Assessment recordings in our Privacy Policy.
3 modules plus exams
Module 1: Your Role in an OAP Provider and the Service Journey
- Module overview8 min
- Knowledge test10 min
- Scenario practice10 min
- Workbook practice: mapping concerns and your role40 min
- Recorded demonstration26 min
Module 2: Your First 30 Days: Policies, Privacy, Safety, Documentation
- Module overview8 min
- Knowledge test10 min
- Scenario practice10 min
- Workbook practice: ordering a plan and privacy habits32 min
- Recorded demonstration26 min
Module 3: Working with Families and Your Team
- Module overview7 min
- Knowledge test10 min
- Scenario practice10 min
- Workbook practice: boundary replies and a handoff39 min
- Recorded demonstration26 min
Practice Exam and Final Exam
- Practice Exam9 min
- Final Exam54 min
Your certificate
Certificate of Achievementby assessed practical demonstrationYour nameNew Staff OnboardingPractical demonstration assessed with the assistance of AI.Verten Academy
SampleEmployers verify it online
Every certificate has its own ID and a public page at academy.verten.ai/en/verify/ followed by that ID. An employer can open the link or scan the QR code on the certificate to confirm the course, your name and the date it was issued.
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About this course
Your first weeks at a new provider decide how quickly you become someone the team can rely on. This course shows you how an OAP provider is organized and where your role sits in a family's service journey, gives you a plan for your first 30 days covering policies, privacy, safety, and documentation basics, and teaches the everyday habits of working with families and your team: boundaries, plain messages, and clean handoffs. It does not teach law. The Ontario privacy and safeguarding rules are taught in OAP-102 and OAP-103. You practice on a fictional provider and pass by doing the work and explaining it out loud.
Important: This course is training, not legal advice. Verten Corp. is not affiliated with or endorsed by the Government of Ontario or the Ontario Autism Program.
Course details
- Level: Foundation
- Length: 5.6 hours across 3 modules, plus a Final Exam
- Format: Self-paced online, with fictional task packs. An instructor-led cohort is optional.
- Prerequisites: None. Basic computer skills, a microphone, and a word processor. Written for people in their first weeks at an OAP provider.
- Course version: 1.0