SGA-202 · Silver · Intermediate
Security Guard: Investigations and Case Management
Learn the investigation skills a senior guard uses on site: planning observation and surveillance on your property, handling evidence so it holds up, interviewing witnesses, analyzing what happened, and building a case file that police and insurers can use.
Who it's for: Licensed security guards taking on site investigations. Prerequisite: basic security guard training, or a valid security guard license plus field experience (Ontario). SGA-201 recommended.
- Price
- $160 USD
- Length
- 5.5 hours
- Access
- 180 days
- Outcome
- Certificate of Achievement
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After this course you can
- Given an assignment, plan and conduct a site-based surveillance operation and log it correctly.
- Given physical or digital evidence, handle and document it preserving continuity.
- Given an incident, conduct a basic investigation within the guard's role and reach an evidence-based conclusion.
- Given investigation findings, write a court-ready case file report.
How you pass
- Practice examScore 80% on the practice exam to unlock the final.
- Final examPass the final exam with 80% or higher.
- Recorded demonstrationRecord yourself doing the work. It is assessed with the assistance of AI, and a Verten assessor reviews on request.
- CertificateCertificate of Achievement, by assessed practical demonstration.
How recorded assessment works
Final exams include a recorded demonstration. You upload a recording of your screen and voice. AI services turn your speech into text and help rate it against the course rubric, and a Verten assessor reviews on request or by sample. We do not use facial recognition. Verten staff who run assessments can view it, and each view is logged. Recordings may be stored or processed outside Canada. We delete them 12 months after your result (6 months if you are under 18). You can withdraw consent at any time, and you can ask for an alternative assessment without giving a reason. Learners under 18 need a parent or guardian to consent.
Details: Assessment recordings in our Privacy Policy.
7 modules plus exams
Module 1: The Investigative Role and Case Management
- Why this matters3 min
- Scenario practice4 min
- Knowledge test10 min
- Skills demonstration22 min
Module 2: Site Surveillance and Observation Operations
- Why this matters7 min
- Knowledge test10 min
- Skills demonstration22 min
Module 3: Evidence: Types, Handling, and Continuity
- Why this matters3 min
- Scenario practice5 min
- Knowledge test10 min
- Skills demonstration23 min
Module 4: Interviewing Witnesses
- Why this matters7 min
- Knowledge test10 min
- Skills demonstration22 min
Module 5: Conducting and Analyzing an Investigation
- Why this matters3 min
- Scenario practice5 min
- Knowledge test10 min
Your certificate
Certificate of Achievementby assessed practical demonstrationYour nameSecurity Guard: Investigations and Case ManagementPractical demonstration assessed with the assistance of AI.Verten Academy
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About this course
Learn the investigation skills a senior guard uses on site: planning observation and surveillance on your property, handling evidence so it holds up, interviewing witnesses, analyzing what happened, and building a case file that police and insurers can use. You finish with a full capstone case file.
Important: This is a career upgrade course for security guards. It is not required for, and does not count toward, any Ontario security or private investigator license, and it is not approved by the Ministry of the Solicitor General. In Ontario, paid work that consists primarily of conducting investigations into a person's character, actions, business, occupation, or whereabouts requires a private investigator license. This course does not qualify anyone to work as a private investigator.
Course details
- Level: Career upgrade after Ontario basic security guard training. Pairs with SGA-201 Advanced Operations (either order, SGA-201 recommended first). Leads to the Security Specialist manager tier (SGT-201, SGW-201).
- Length: 5.5 hours across 7 modules, plus a Final Exam
- Format: Blended. Self-paced mobile and desktop lessons, case-file simulations, and live role-plays for recorded demonstrations.
- Prerequisites: Ontario basic security guard training, or a valid Ontario security guard license plus field experience. SGA-201 recommended.
- Course version: 1.0