SGV-101 · Silver · Intermediate
Security Guard: Vulnerable Sector
Work safely with at-risk people in hospitals, shelters, and care facilities.
Who it's for: Licensed security guards working with at-risk people. Specialist level. Prerequisite: a valid security guard license where you work.
- Price
- $165 USD
- Length
- 12 hours
- Access
- 180 days
- Outcome
- Certificate of Achievement
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After this course you can
- Given a vulnerable-sector setting, apply the required protocols and boundaries.
- Given an at-risk individual, interact in a manner that maintains safety and dignity.
- Given an at-risk individual, interact in a manner that maintains safety and dignity.
- Given a vulnerable-sector setting, apply the required protocols and boundaries.
- Given a vulnerable-sector incident, document it accurately and sensitively.
- Given a vulnerable-sector situation in Ontario, apply the guard's legal authority, limits, and reporting duties under PSISA and related law.
How you pass
- Practice examScore 80% on the practice exam to unlock the final.
- Final examPass the final exam with 80% or higher.
- Recorded demonstrationRecord yourself doing the work. It is assessed with the assistance of AI, and a Verten assessor reviews on request.
- CertificateCertificate of Achievement, by assessed practical demonstration.
How recorded assessment works
Final exams include a recorded demonstration. You upload a recording of your screen and voice. AI services turn your speech into text and help rate it against the course rubric, and a Verten assessor reviews on request or by sample. We do not use facial recognition. Verten staff who run assessments can view it, and each view is logged. Recordings may be stored or processed outside Canada. We delete them 12 months after your result (6 months if you are under 18). You can withdraw consent at any time, and you can ask for an alternative assessment without giving a reason. Learners under 18 need a parent or guardian to consent.
Details: Assessment recordings in our Privacy Policy.
7 modules plus exams
Module 1: Working in the Vulnerable Sector
- What you will be able to do10 min
- Practice in your workbook26 min
- Coached scenarios9 min
- Knowledge test9 min
- Shift start and two boundary tests at Kestrel House Shelter32 min
Module 2: At-Risk Populations and Their Needs
- What you will be able to do8 min
- Practice in your workbook31 min
- Coached scenarios8 min
- Knowledge test9 min
- Two contacts: an exit door and a group home porch27 min
Module 3: Safe, Dignified Interaction
- What you will be able to do10 min
- Communication supports4 min
- Practice in your workbook21 min
- Coached scenarios6 min
- Knowledge test9 min
- Two contacts at Tamarack Ridge Hospital22 min
Module 4: Recognizing and Responding to Distress
- What you will be able to do8 min
- Practice in your workbook26 min
Your certificate
Certificate of Achievementby assessed practical demonstrationYour nameSecurity Guard: Vulnerable SectorPractical demonstration assessed with the assistance of AI.Verten Academy
SampleEmployers verify it online
Every certificate has its own ID and a public page at academy.verten.ai/en/verify/ followed by that ID. An employer can open the link or scan the QR code on the certificate to confirm the course, your name and the date it was issued.
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About this course
Work safely with at-risk people in hospitals, shelters, and care facilities. You apply vulnerable-sector protocols and boundaries, interact in ways that keep people safe and preserve dignity, spot distress and respond with support and the right escalation, and document incidents with care.
Important: This course is not Ontario security guard license training. It does not count toward the mandatory basic training, the licensing test, or the license, and it does not replace them.
Course details
- Level: Specialist
- Length: 12 hours across 7 modules, plus a Final Exam
- Format: Blended: self-paced online lessons, then a live skills session (in person or by live video) where scored demonstrations are assessed with the assistance of AI
- Prerequisites: A valid security guard license where you work. Ontario basic security guard training recommended.
- Course version: 3.0