ESL-103 · Bronze · Beginner
Workplace English: Advanced
Present, lead, and handle clients in professional English.
Who it's for: Adults and internationally trained professionals at about B1 English moving into client-facing, lead, or office roles. Prerequisite: ESL-102 or B1 placement.
- Price
- $249 USD
- Length
- 10 hours
- Access
- 180 days
- Outcome
- Certificate of Achievement
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After this course you can
- Given a client interaction, select language and register appropriate to the audience and situation.
- Given a workplace topic, deliver a structured two- to three-minute presentation with a clear opening, point, and close.
- In a meeting scenario, make a point, agree or disagree professionally, and summarize an action.
- Given a workplace conflict, respond using neutral, de-escalating professional language.
- Given a client interaction, select language and register appropriate to the audience and situation.
- Given a workplace topic, deliver a structured two- to three-minute presentation with a clear opening, point, and close.
How you pass
- Practice examScore 80% on the practice exam to unlock the final.
- Final examPass the final exam with 80% or higher.
- Recorded demonstrationRecord yourself doing the work. It is assessed with the assistance of AI, and a Verten assessor reviews on request.
- CertificateCertificate of Achievement, by assessed practical demonstration.
How recorded assessment works
Final exams include a recorded demonstration. You upload a recording of your screen and voice. AI services turn your speech into text and help rate it against the course rubric, and a Verten assessor reviews on request or by sample. We do not use facial recognition. Verten staff who run assessments can view it, and each view is logged. Recordings may be stored or processed outside Canada. We delete them 12 months after your result (6 months if you are under 18). You can withdraw consent at any time, and you can ask for an alternative assessment without giving a reason. Learners under 18 need a parent or guardian to consent.
Details: Assessment recordings in our Privacy Policy.
9 modules plus exams
Module 1: Professional Register and Tone
- Why this matters3 min
- Scenario practice: Same news, three audiences7 min
- Practice 1: Analyze and choose8 min
- Practice 2: Shift the register10 min
- Knowledge test5 min
- Skills demonstration: Register analysis and delivery17 min
Module 2: Structuring a Presentation
- Why this matters3 min
- Scenario practice: Planning a three-minute proposal7 min
- Practice 1: Find the point6 min
- Practice 2: Plan my talk13 min
- Knowledge test5 min
- Skills demonstration: Structured presentation plan and run-through17 min
Module 3: Delivery and Handling Questions
- Why this matters3 min
- Scenario practice: Questions after the talk11 min
- Practice 2: Question gauntlet11 min
- Knowledge test5 min
- Skills demonstration: Presentation with live questions17 min
Module 4: Meeting Language
- Why this matters
Your certificate
Certificate of Achievementby assessed practical demonstrationYour nameWorkplace English: AdvancedPractical demonstration assessed with the assistance of AI.Verten Academy
SampleEmployers verify it online
Every certificate has its own ID and a public page at academy.verten.ai/en/verify/ followed by that ID. An employer can open the link or scan the QR code on the certificate to confirm the course, your name and the date it was issued.
Your Certificate of Achievement is issued by Verten Corp. It shows what you demonstrated in this course. It is not a government license or an accredited qualification.
About this course
Newcomers and internationally trained professionals at about B1 (CLB 6 to 7) moving into client-facing, lead, or office roles. They need professional fluency, not survival English, and learn on mobile and desktop.
On the job, the graduate presents, contributes to meetings, manages workplace conflict, and holds client-facing conversations in professional English. This supports promotion into lead and client-facing roles.
Course details
- Level: Start at B1 (about CLB 6). Finish at B2 (about CLB 7 to 8).
- Length: 10 hours across 9 modules, plus a Final Exam
- Prerequisites: ESL-102 or B1 placement (about CLB 6).
- Course version: 2.0