Who it's for: Adults at a beginner English level (A1) entering frontline retail, warehouse, cleaning, or food-service work. No prerequisites; no reading is needed to start.
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After this course you can
Identify the meaning of the ten most common workplace safety words and signs.
Given a workplace greeting situation, respond with an appropriate greeting and self-introduction.
Given a routine one- or two-step spoken instruction, carry out the task correctly without asking for a repeat more than once.
Given an unclear instruction, ask an appropriate clarification question.
Given a workplace greeting situation, respond with an appropriate greeting and self-introduction.
Given a routine one- or two-step spoken instruction, carry out the task correctly without asking for a repeat more than once.
How you pass
1Practice examScore 80% on the practice exam to unlock the final.
2Final examPass the final exam with 80% or higher.
3Recorded demonstrationRecord yourself doing the work. It is assessed with the assistance of AI, and a Verten assessor reviews on request.
4CertificateCertificate of Achievement, by assessed practical demonstration.
How recorded assessment works
Final exams include a recorded demonstration. You upload a recording of your screen and voice. AI services turn your speech into text and help rate it against the course rubric, and a Verten assessor reviews on request or by sample. We do not use facial recognition. Verten staff who run assessments can view it, and each view is logged. Recordings may be stored or processed outside Canada. We delete them 12 months after your result (6 months if you are under 18). You can withdraw consent at any time, and you can ask for an alternative assessment without giving a reason. Learners under 18 need a parent or guardian to consent.
Module 1: Sounds, Alphabet, and Survival Words49 min · 6 chapters
Why this matters3 min
Scenario practice: Day one at the front desk7 min
Practice 1: Spell and check6 min
Practice 2: Hear it, do it11 min
Knowledge test5 min
Skills demonstration: Spell it and act on survival words17 min
Module 2: Greetings and Self-Introduction45 min · 6 chapters
Why this matters3 min
Scenario practice: Three greetings7 min
Practice 1: Who am I talking to?6 min
Practice 2: My three sentences7 min
Knowledge test5 min
Skills demonstration: Three greetings role-play17 min
Module 3: Numbers, Time, and Shift Language40 min · 5 chapters
Why this matters2 min
Scenario practice: Next week's shift7 min
Practice 1: Fill the shift card9 min
Knowledge test5 min
Skills demonstration: Shift read-back17 min
Module 4: Following a Simple Instruction48 min · 6 chapters
Why this matters3 min
Your certificate
Certificate of Achievementby assessed practical demonstrationYour nameWorkplace English: FoundationsPractical demonstration assessed with the assistance of AI.Verten Academy
Sample
Employers verify it online
Every certificate has its own ID and a public page at academy.verten.ai/en/verify/ followed by that ID. An employer can open the link or scan the QR code on the certificate to confirm the course, your name and the date it was issued.
Your Certificate of Achievement is issued by Verten Corp. It shows what you demonstrated in this course. It is not a government license or an accredited qualification.
About this course
Recent newcomers and workforce entrants at a beginner English level (A1, about CLB 2 to 3) entering frontline retail, warehouse, cleaning, and food-service roles. Mobile-first, with limited prior schooling in English and a first Canadian workplace ahead.
On the job, the graduate understands and acts on a routine spoken work instruction and responds to a basic safety direction in English without an interpreter. This shortens supervised ramp time and reduces first-week instruction errors.
Course details
Level: Start at A1 (about CLB 2). Finish at A2 (about CLB 4).
Length: 9 hours across 8 modules, plus a Final Exam
Prerequisites: None. Orientation is audio-guided, so no reading is needed to start.