ESL-104 · Bronze · Beginner
Workplace English: Sector tracks
The words, documents, and rules of your sector, in English.
Who it's for: Adults with functional workplace English (about B1) who have chosen a sector: healthcare support, logistics, hospitality, or security. Prerequisite: ESL-102 or B1 placement.
- Price
- $249 USD
- Length
- 6 hours
- Access
- 180 days
- Outcome
- Certificate of Achievement
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After this course you can
- Given a task in the chosen sector, use the correct sector vocabulary to describe and carry it out.
- Given a task in the chosen sector, use the correct sector vocabulary to describe and carry it out.
- Given common sector abbreviations and a routine document, interpret them correctly.
- Given a shift handover situation, communicate the required sector information completely.
- Identify the communication and safety norms specific to the chosen sector.
How you pass
- Practice examScore 80% on the practice exam to unlock the final.
- Final examPass the final exam with 80% or higher.
- Recorded demonstrationRecord yourself doing the work. It is assessed with the assistance of AI, and a Verten assessor reviews on request.
- CertificateCertificate of Achievement, by assessed practical demonstration.
How recorded assessment works
Final exams include a recorded demonstration. You upload a recording of your screen and voice. AI services turn your speech into text and help rate it against the course rubric, and a Verten assessor reviews on request or by sample. We do not use facial recognition. Verten staff who run assessments can view it, and each view is logged. Recordings may be stored or processed outside Canada. We delete them 12 months after your result (6 months if you are under 18). You can withdraw consent at any time, and you can ask for an alternative assessment without giving a reason. Learners under 18 need a parent or guardian to consent.
Details: Assessment recordings in our Privacy Policy.
8 modules plus exams
Module 1: Choosing Your Sector Track
- Why this matters3 min
- Scenario practice: Choosing a track7 min
- Practice 1: Track explorer10 min
- Practice 2: My role map9 min
- Knowledge test5 min
- Skills demonstration: Role description17 min
Module 2: Healthcare Support Vocabulary (Healthcare support track, choose one)
- Why this matters3 min
- Scenario practice: Evening shift in long-term care7 min
- Practice 1: Name it6 min
- Practice 2: Observe and report7 min
- Knowledge test5 min
- Skills demonstration: Care task and change report17 min
Module 2: Logistics and Warehouse Vocabulary (Logistics and warehouse track, choose one)
- Why this matters3 min
- Scenario practice: Receiving at dock 47 min
- Practice 1: Name it6 min
- Practice 2: Radio drills7 min
- Knowledge test5 min
- Skills demonstration: Warehouse task talk17 min
Module 2: Hospitality and Service Vocabulary (Hospitality and service track, choose one)
Your certificate
Certificate of Achievementby assessed practical demonstrationYour nameWorkplace English: Sector tracksPractical demonstration assessed with the assistance of AI.Verten Academy
SampleEmployers verify it online
Every certificate has its own ID and a public page at academy.verten.ai/en/verify/ followed by that ID. An employer can open the link or scan the QR code on the certificate to confirm the course, your name and the date it was issued.
Your Certificate of Achievement is issued by Verten Corp. It shows what you demonstrated in this course. It is not a government license or an accredited qualification.
About this course
Newcomers with functional workplace English (about B1) who have chosen a sector: healthcare support, logistics, hospitality, or security. They need sector vocabulary and communication norms. Mobile-first.
On the job, the graduate communicates using the correct vocabulary and norms of their chosen sector (healthcare support, logistics, hospitality, or security). This reduces sector-specific errors and speeds integration.
Course details
- Level: Start at B1 (about CLB 5 to 6). Finish at B1+ in the chosen sector.
- Length: 6 hours across 8 modules, plus a Final Exam
- Prerequisites: ESL-102 or B1 placement (functional workplace English).
- Course version: 2.0