Front desk, back office and project work
Remote and office administration courses
Courses for office and remote work: answering calls as a virtual receptionist, running the back office as a virtual support professional, office administration, customer service, AI productivity and project management.
6 remote and office administration courses on Verten Academy from $179, each ending in a Certificate of Achievement employers can verify online. Prices are in US dollars, paid once, with 180 days of access.
Work from home
Start at the virtual front desk, then move to the back office.
Virtual Receptionist
A virtual receptionist answers the phone for a business from a home office. The caller should never be able to tell you are not sitting in the lobby.
$199 USD · 16 hours
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Virtual Support Professional
In VRT-100 you worked a live front desk, where every contact had a person waiting on the other end. This course moves you to the back office. Here the work…
$199 USD · 16 hours
View courseOffice and customer work
Run a front office and handle every customer contact well.
Office Administration Fundamentals
Learn to run a front office: build conflict-free schedules, keep records you can find in seconds, write professional correspondence, use office software for…
$199 USD · 11.5 hours
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Customer Service Certification
Good service is more than being friendly. Every employer has a service standard: its rules for how each customer contact is handled.
$179 USD · 20 hours
View courseWork smarter
Use AI safely and run projects from request to close.
AI Productivity Foundations
AI assistants can give you a strong first draft in seconds. They can also leak private information, invent facts, and produce work that is wrong for your…
$199 USD · 15 hours
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Project Management Fundamentals
Most projects start as a request: an email, a quick chat in the hallway, or a line in a meeting. A request is not yet a plan.
$199 USD · 16 hours
View courseGood to know
- Virtual Support Professional (VSP-100) follows Virtual Receptionist (VRT-100), which is its prerequisite.
- Office Administration Fundamentals is not a Microsoft certification.
Questions
Where do I start for remote work?
Start with Virtual Receptionist (VRT-100). Virtual Support Professional (VSP-100) builds on it.
Do I need experience?
Most of these courses have no prerequisites. Office Administration Fundamentals expects basic computer skills, and VSP-100 expects VRT-100. Each course page lists its own.
How am I assessed?
You pass a final exam, then record a practical demonstration of the work. It is assessed with the assistance of AI, and a pass earns a Certificate of Achievement employers can verify online.
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