Help Center · Organizations
Change or cancel your plan
Switch plans or billing, add staff logins, clients and add-ons, update your card, or cancel.
Only admins see Plan and billing. Every change is charged (or credited) today, prorated to the end of your billing period.
- Change plan: pick the Plan and Billing (Monthly, or Annual with 2 months free) and click Change plan. Extra staff logins, extra clients and add-ons move with it. A smaller plan must still fit the staff and active clients you have.
- Extra staff logins: enter the number and click Update.
- Extra active clients: enter the number of blocks of 25 clients and click Update.
- Add-on modules: click Add or Remove.
- Card, invoices and cancelling: click Manage billing to update your card, download invoices or cancel.
If you cancel
The plan stays active until the end of the period you paid for. After that, staff can still see clients and download reports, but cannot add clients or buy or give credits. Unused credits keep their 12-month validity.
No sales tax is added to these prices. For billing questions, write to support@verten.ai.