Help Center · Organizations
Add your clients
Add clients one at a time, by CSV upload or with a sign-up link. Clients agree before you see their progress.
One at a time (every plan)
- In the portal menu, click Clients.
- Under Add a client, enter the Full name and Email. Admins can also pick a Case manager.
- Click Add client. The client gets an email invitation.
Upload a CSV (Starter and up)
- Under Upload a CSV, click Download the template.
- Fill in full_name and email for each client (up to 1,000 rows). Optional columns: client_id, funding_source and case_manager_email.
- Choose the file. Rows with a problem are skipped and listed with their line number.
Sign-up link (Starter and up)
Under Sign-up link, click Create link and share it, for example in a class. Clients who join this way arrive unassigned. Click Make a new link (old one stops working) or Turn off to stop it.
Your clients agree first
Each client creates their own login and ticks a box agreeing that your organization can see their progress, completion and certificates for the courses you give them. Until then you see only their name and email. A client can stop sharing at any time.
A client invitation must be accepted with the email it was sent to. If a client lost the email, click Email the invitation again on their page.