Help Center · Organizations
Two-step verification for organization admins
Organization admins confirm a 6-digit code from an authenticator app each time they log in.
Organization admins can see every client and manage billing, so their logins are protected with two-step verification, the same as Verten's own admins. Case managers do not need it.
First time
- Install an authenticator app on your phone (for example Google Authenticator or Microsoft Authenticator).
- Log in. Verten shows a QR code.
- Scan it with the app, then type the 6-digit code the app shows.
- Click Enable & Continue. The organization portal opens.
Every sign-in after that
- Log in with your email and password.
- Enter the 6-digit code from your authenticator app and click Verify & Continue.
Lost your phone?
Write to support@verten.ai from your organization email. After we confirm it is you, we reset your two-step verification and you set it up again at your next sign-in.